Shipping policy

Updated June 2025. All Root Flavors products are handmade to order while production volumes are ramped up. Orders may take up to 10 business days to ship and progress will be communicated to customers via email (please provide a valid email address) or SMS/text. 

All customers will receive a tracking link upon shipment of their order. Tracking links contain the most updated information available in regard to order status.

For local deliveries in Durham, Orange and Wake counties, we will contact you directly via email or SMS/text to let you know of the pending delivery date.